Alex was fantastic. Very professional with his work and made certain that we were happy with the results. Tiger Mech has been great to work with over the 3 years when we’ve experienced issues with our appliances. Thanks!

Paul Troness

18:45 18 Mar 20

After multiple frustrating experiences with other repair companies, I was thrilled to find Tiger Mechanical purely by chance. Experienced in high end appliances, they can take care of anything. Not to mention they have incredible staff. From the phone call setting up my appointment to my follow up service, I have been 100% satisfied with the experience. Tom is so helpful and goes way above and beyond to make sure everything is taken care of and all questions are answered. I will never use another repair company again and cannot recommend Tiger Mechanical more highly.read more

Heather Harris

18:35 07 Mar 20

We needed a repair for our LG Refrigerator. A couple of months ago we had a DIFFERENT service company come out for a repair and they were awful! This time we used TIGER MECHANICAL and the service was incredibly fantastic! Eddie was our Technician. Let me try to explain Eddie to you in the clearest way possible. He was the best technician we ever had here or at any house anywhere in the United States in the last 40 years!Eddie was On Time. Eddie was courteous. Eddie was professional, and he was fun to talk to. Eddie was very informative with the questions I had for him.Eddie solved the problem and also made sure everything on our LG was in spec.Eddie even noticed that our LG refrigerator was never even set up on the feet and it was still on the wheels all this time (three years).We are very pleased with Tiger Mechanical, and especially Eddie!We hope we never see both of you again, but if we do we know will be in good hands.read more

Jeff Wolf

17:45 21 Feb 20

Made appointment thru GE customer service, representative from Tiger called me the next day to confirm all important info, very nice & professional. Technician called morning of appointment and gave estimated time of arrival, and he arrived within minutes of his estimate. Service was handled quickly & professionally. Fast efficient service. Would definitely use them again.read more

Renee Tobias

23:28 20 Jan 20

The service guy was professional , Helpful and Friendly. He took care of our Refridgerator and explained what he was doing as he went. Very good communications. Answered all my questions . I would recommend them. Great job! Thanks

Alan Vocelka

18:35 09 Jan 20

Eddie provided outstanding service!! He was very knowledgeable, honest, kind and genuinely cared. He quickly assessed and addressed the issue with my freezer. I couldn’t be happier with the amazing service he provided! Thank you, Eddie, for caring about your customers and excelling in your profession!read more

Aubrey Drew

04:41 09 Jan 20

We have a built in LG oven and Tiger Mechanical were the only company that would work on our LG. They were on time, gave us a quote and were very professional. Tom had to come back twice to finish the job, with no additional charge. I would definitely use them again.

Toni Stephanoff

19:50 30 Dec 19

We experienced your service this morning when your representative, Terry, arrived to pull out a clothes dryer to see if the terrible odor in the area was a result of a possible rodent. Not only did Terry solve our problem - yes, there was a dead mouse and a nest, but he helped educate us on what had occurred and offered suggestions for prevention. Terry's professional and helpful approach speaks loudly for your company's service commitment. Because of the experience we had this morning with Terry, Tiger Mechanical will always be our "go-to" for future service needs. Thank you so much for sending Terry to our home today!read more

Suzanne Blackburn

19:11 26 Nov 19

Eddie is my new star, I have been in aviation quality for 30 years and he is the best technician I have seen in the non-aviation world. Detailed and does it correctly, he should get his aviation tech license. I thought these kinds of techs were long gone. THANKS Eddie for fixing another manufactures defect (LG). Great Job!!! Tread more

T Baxter

19:47 16 Nov 19

Our technician Terry was amazing. He showed up ready to work and the the job done. He did what he said he would in the time frame that he said. Very professional!

Robie Quijada

16:10 16 Nov 19

Our service person was great. He showed up on time - was neat and very knowledgeable about our appliance. Before this particular service call we had a manufacturers specific service person to look at this issue and he just said he could not improve the situation - but out Tiger technician tried a number of fixes - one which seemed to help for a short time. We realize that trying to chase down a noise can be difficult - especially in a sealed system like a freezer - but we really liked their willingness try and to make a genuine effort. If I need service again I plan on specifying that I want it to be done by someone from Tiger Mechanical. Great work ethic and they understand the meaning of service.read more

Michael Fischer

20:35 06 Nov 19

The Svce Tech, Steve, was punctual, polite, knowledgeable, and friendly. My dishwasher works great and my refrigerator door closes on its own. Turns out that both issues were installation issues. Visit was short; sweet & solved!

Teri Collins

19:19 16 Oct 19

We had purchased a brand new dishwasher within a month we were getting an error on the appliance. Called our warranty co the they put in a request for someone to come out. Tiger came out the same day and discovered the issue and ordered the part and had that sooner than they thought. The appointment for the repair was scheduled right away as well. In the meantime I contacted the co I purchased the dishwasher from. They are going to replace it. I contacted Tiger and they were awesome. I was concerned that they would be irritated. They offered advice and were happy that I was getting a replacement. They were such a pleasure to work with. I will definitely call them again for other service needs.read more

Christy Furukawa

14:00 09 Oct 19

From scheduling to job completion, Tiger made the process easy. "Tiger Tom" was our technician and was polite, professional, and great to work with! 2 thumbs up!

Marguerite Abrahamson

18:21 07 Oct 19

Tom was my repairman technician who service my under the counter ice maker. The issues I had was diagnosed and repaired with no further issues. Tom also instructed me how to clean the machine in area's I had over looked. Very happy with the service, I would recommend Tiger Mechanical to my friends and family when they have appliances problems in the future.read more

Bill McCartney

18:33 26 Sep 19

Eddie and Barb did everything on their power to make my experience with a brand new broken refrigerator simply the best! Barb found time to fit us in after hearing of our horrible experience with 2 fridges. Eddie was truly an expert and helped me understand the problem so I could intelligently advocate for a brand new fridge for our family. Their follow up and timeliness is simply unmatched. Thank you Tiger Mechanical Team!read more

Courtney Flocken

21:20 23 Aug 19

Eddie and Barb did everything on their power to make my experience with a brand new broken refrigerator simply the best! Barb found time to fit us in after hearing of our horrible experience with 2 fridges. Eddie was truly an expert and helped me understand the problem so I could intelligently advocate for a brand new fridge for our family. Their follow up and timeliness is simply unmatched. Thank you Tiger Mechanical Team!read more

Courtney Flocken

21:20 23 Aug 19

Terry was the technician who serviced my dryer. Not only was he professional and courteous but he finished the job very quickly. He is a great credit to Tiger Mechanical. Karen, who originally took my request was also through and kind. She made sure I knew how much, made the appointment and even followed up afterwards. This is a wonderful company that I will recommend to all my friends and family. Their vehicles are cute too! Thanks Tiger Mechanical!read more

Tonnie Beevers

18:13 21 Aug 19

Got appointment on perfect time and repair person was really good and answered all the questions I have. Refrigerator is cooling again now. Experience was awesome !!!

Sharad Malaviya

23:39 04 Aug 19

Great experience working with Andy. He explained how to use my new washer. He didn't make me feel like there was something wrong with me. He was kind and understanding. He patiently explained how much soap and softener to use so as to not use too much. It's nice to know that if I ever do have a problem I have the Tiger team on my side.read more

Debra Jones

21:43 26 Jul 19

We are very pleased with Tiger Mechanical - Tom showed up on time and performed the necessary work on our ice machine for the agreed upon estimate. He offered helpful suggestions for the future performance of our machine as well. We will be calling Tiger Mechanical the next time we need service.

Diann Curley

00:20 26 Jul 19

The tech Dan was awesome. Extremely polite, answered all my questions, showed me what he was doing explaining every step, took the time to show me how the defective parts caused my fridge to quit working. They are a little pricey but they claim to give you a 1 year warranty on labor and a five year warrantyon parts. I'll pay more for a little security for a fridge that has been a nightmare. Only negative, I never received a copy of my receipt in email.read more

William Johnson

05:14 07 Jul 19

Tom from Tiger Mechanical was great. Although our ice maker couldn't be repaired, he told me exactly what to buy to replace it and even told me he would try to see if there were any available that were returned but not for mechanical problems, that we could get at a discounted rate. He was so helpful and told me if I had any questions I could call him. I appreciated him being so helpful. I will always call Tiger Mechanical when I need appliance repair.read more

Ellen Dauscher

20:51 18 Jun 19

Extremely technically competent technician was sent out. Tom was informative, friendly, and got right to the root of the issue with my Bertazzoni oven and range. I am very pleased with Tom and the organization.

Tim Vatuone

16:22 06 Jun 19

This business has been very responsive when I’ve had to call for help. Their personnel is friendly and punctual always. I’d certainly recommend their services. They come prepared to get the job done while they’re here and are in and out quickly.

Bonnye Hall

00:55 04 Jun 19

Terry was great as he helped us with a balky dishwasher this morning. It was under warranty but when it isn't we will call Tiger and ask for Terry. He gave us samples of better detergent options and training tips on dishwasher functions that I've never heard in 60 years of dishwasher usage. All above and beyond the call of duty.Thanks Terryread more

Steve Sebastian

23:39 20 May 19

Tom was great. Great knowledge and confidence to fix our broken wine fridge without breaking a sweat. Would absolutely use him again and recommend his services to anyone who needed a repair.

ThatsThe Point

13:38 18 May 19

The service repairman was earlier than expected, called beforehand to let us know. He was knowledgeable, courteous and efficient. He gave us an honest assessment of our stackable washer and dryer. Great company!

Theresa Grimshaw

18:44 10 May 19

Nearing the end of a lengthy remodel, we needed repair on our Viking Range. Our sales rep at Spencer’s Appliance recommended Tiger Mechanical. One of their technicians, Eddy, came out and diagnosed the repair and gave me an estimate. He was friendly and professional, thoroughly explaining what needed to be done. The day of our scheduled appointment Eddy and the Owner, Tom, came out to do the repair and installation. The repair was more complex than originally thought, but they were determined to get our range up and running that day. I would definitely recommend them!read more

Rochelle Nunley

03:39 04 May 19

Eddie came out to fix our Dacor Dishwasher, which was a blessing after hand washing for days. He was extremely knowledgeable, friendly and professional. He even gave us some tips on a couple of our other appliances. We'll be calling Tiger Mechanical and requesting Eddie next time we need help.

Grant Young

22:43 30 Apr 19

Excellent experience with a Frigidaire refrigerator repair. I was scheduled right away and the service technician arrived on time , was very polite and efficient. Took him no time to get the repair done. Would definitely use again.

Brianne Steinke

20:53 14 Mar 19

Terry was our service worker, and considering how quick and efficient this gentleman was I'm lucky to have caught his name! If my point wasn't clear he was able to explain the problem, fix the problem and test his work in a matter of maybe 25 minutes or less. Excellent.

Joshua Hellwig

20:51 15 Feb 19

We have used Tiger Mechanical for a variety of different appliances around the house. This is a very trustworthy company and the quality of service is top notch! We wouldn’t go anywhere else. Great company to work with!

Sarah Nygren

23:36 02 Feb 19

I am very satisfied with the service provided by Tiger Mechanical Services. Their rep, Terry, was prompt, courteous and knowledgeable. He quickly assessed the problem with our Kuerig unit on our Refrigerator and successfully fixed that problem. I am very pleased.

Rick Butcher

13:47 31 Jan 19

Had Eddie from Tiger Mechanical come over today and do an oven repair. Good guy. He was fast, efficient and pleasant to work with. Did a great job and really knew his stuff. I plan to use Tiger Mechanical from here on end for all my electrical appliance needs. Thanks!

john sikokis

21:30 24 Jan 19

The service we were given was perfection. Not only were our problems solved but we learned so much about how our refrigerator works. Our new part was installed in less than 15 minutes!

Gloria Rumsey

18:26 23 Jan 19

Eddie was my technician for a Wolf Microwave repair. He was friendly, courteous and highly skilled. Everything was repaired and all issues timely resolved. I highly recommend Tiger Mevhanical and commend Eddie for doing a great job!

Rick Lucas

01:43 17 Jan 19

We are very pleased with Tiger Mechanical - Tom showed up on time and performed the necessary work on our ice machine for the agreed upon estimate. He offered helpful suggestions for the future performance of our machine as well. We will be calling Tiger Mechanical the next time we need service.

Diann Curley

21:57 11 Jan 19

I purchased a condo that had a beautiful, contemporary Bulthaup range hood. I discovered within a few months that the previous owner had rented the condo to Middle Eastern tenants who saturated the entire kitchen with oil from their cooking. The range hood dripped oil continuously. A Bulthaup installer tried to clean it and when that didn't work, referred my to Tiger Mechanical. Tom's experience with high-end European appliances and his willingness to take on a job that others would not touch ultimately solved the problem, saving me the thousands that it would cost to replace the hood. He stayed with the job, returning to tweak a few things, until it was done to his and my satisfaction.read more

Susan Gillette

20:16 11 Jan 19

Andy was my technician. Very professional and pleasant. He listened to my issue and understood exactly what was going on. He also came toward the early end of 4 hour appointment window and called first. Definitely recommend Tiger Mechanical and Andy!! Thank you!

Stephanie Sheldon

20:24 28 Dec 18

Tiger Mechanical fixed a major repair with my Viking refrigerator. Tom and Steve were thorough and efficient professionals. They responded to my questions and worked very promptly to fix all of the problems. Great Service!!

Christine Chiao

21:52 05 Dec 18

Response time from warranty company, to setting up appointment and fixing the issue all done within a weeks time-all while working with my schedule to accomplish all of this! Excellent overall service!!

Julie Romero

19:23 12 Nov 18

Well, our issue with our oven was, that it would not ignite when I turned it on, thus not heating up. Had my husband trying his hand at it too so wasn’t just me. When the tech came out, of course it lighted right up and heated. Go figure. The tech was very personable, professional and got here within the timeline promised but it did end up costing us the $100 dollar for the service call. We were told about this up front so It is what it is and I have nothing to fault the tech or company for. He did say he would not charge another $100 if it happened again in a reasonable amount of a time lapse which is fair. Bottom line I would call them again. Many of the companies are charging an up front service charge these days......read more

Gail Lee

19:28 08 Oct 18

Tom finally figured out why my Wolf vent hood would not work--after 3 years in a newly built custom house, I find out the builder installed the duct work incorrectly. Despite multiple complaints to the builder about the carbon monoxide detector going off when I used multiple burners and the grill on by Pro Range--the builder insisted the duct work was fine. The builder had me change carbon monoxide detectors and file complaints with Wolf. Wolf had Tiger come to Tucson to evaluate my vent Hood and Pro Range. Tom went on the roof and scoped the duct! Tiger Mechanical was professional and knowledgeable!read more

Patricia Carter

23:06 03 Oct 18

Very professional and thorough! He was great to talk to and seemed to really enjoy his job. Made for a very pleasant experience. Terry was great!

Kathleen Perales

16:51 03 Oct 18

Great customer service. I recommend this company and will use them again if needed. The associate that was sent to our home was wonderful, respectful and fast. She even took the time so show me things about my appliance I didn’t know know about. And gave great recommendations. Thank you again

Janeen Goddard

16:14 10 Aug 18

Had a malfunctioning ice maker on my 3 year old Samsung refrigerator purchased from Lowe’s and still under warranty. Service was supplied by Tiger Mechanical and was first rate. Arrived on time, did the work quickly leaving zero mess. Our technician Serena very professional and pleasant. Very painless experience. Well run company. Would definitely recommend.read more

Nicholas Janicki

00:47 08 Aug 18

Wonderful experience! when your Fridge breaks, you start out unhappy. So it's hard to get from there to "very happy." Terry was a delight! Knowledgable, professional, pleasant, answered questions clearly. I felt he did a complete diagnostic analysis rather than jumping on the first idea that crossed his mind. Then he explained it to me clearly. This is how it's supposed to work. Thank you!read more

Layne Sheridan

01:35 07 Aug 18

Tom with Tiger Mechanical, showed up on time, extremely professional and diagnosed what was wrong with my refrigerator. He was able to explain it to me fully in "lay-man's terms". Because it was still under warrantee, Tiger was unable to order/make the repair. INSTEAD, while still in my kitchen, Tom looked up the approved appliance repair company, called and let them know the diagnosis, and what parts they needed to order. He gave the S/N, model and my contact info to f/u. I am so very grateful to have found an appliance company - any company frankly that goes above and beyond. Tiger truly holds themselves to a higher standard. They maybe cost a bit more in comparison - but it is true - you do get what you pay for!!!read more

Renee Reeves

15:12 06 Aug 18

Tiger is extremely professional and truly understands what Total Customer Satisfaction means! Their phone presence is head and shoulders above most companies I have dealt with recently that are in the business of customer service. Kenisha, Barb, Dan and Terry provided excellent service and communications. They were very candid regarding my appliance repair and did not try to up-sell or push to do a repair on an appliance that is "beyond economical repair" and at the end of it's lifespan. They have a lot of integrity and a solid work ethic.read more

Joel Klein

17:24 24 Jul 18

Ice Maker Repair

Ice Machine & Ice Maker Repair Services

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