Customer Reviews
We know the frustration our customers feel when their appliance stops working.
That’s why it’s our goal to provide 5-Star appliance repair every time.
Check out some of our appliance repair reviews!
Appliance Repair Reviews
Gail Lee
19:28 08 Oct 18
Well, our issue with our oven was, that it would not ignite when I turned it on, thus not heating up. Had my husband trying his hand at it too so wasn’t just me. When the tech came out, of course it lighted right up and heated. Go figure. The tech was very personable, professional and got here within the timeline promised but it did end up costing us the $100 dollar for the service call. We were told about this up front so It is what it is and I have nothing to fault the tech or company for. He did say he would not charge another $100 if it happened again in a reasonable amount of a time lapse which is fair. Bottom line I would call them again. Many of the companies are charging an up front service charge these days......
Patricia Carter
23:06 03 Oct 18
Tom finally figured out why my Wolf vent hood would not work--after 3 years in a newly built custom house, I find out the builder installed the duct work incorrectly. Despite multiple complaints to the builder about the carbon monoxide detector going off when I used multiple burners and the grill on by Pro Range--the builder insisted the duct work was fine. The builder had me change carbon monoxide detectors and file complaints with Wolf. Wolf had Tiger come to Tucson to evaluate my vent Hood and Pro Range. Tom went on the roof and scoped the duct! Tiger Mechanical was professional and knowledgeable!
Janeen Goddard
16:14 10 Aug 18
Great customer service. I recommend this company and will use them again if needed. The associate that was sent to our home was wonderful, respectful and fast. She even took the time so show me things about my appliance I didn’t know know about. And gave great recommendations. Thank you again
Nicholas Janicki
00:47 08 Aug 18
Had a malfunctioning ice maker on my 3 year old Samsung refrigerator purchased from Lowe’s and still under warranty. Service was supplied by Tiger Mechanical and was first rate. Arrived on time, did the work quickly leaving zero mess. Our technician Serena very professional and pleasant. Very painless experience. Well run company. Would definitely recommend.
Layne Sheridan
01:35 07 Aug 18
Wonderful experience! when your Fridge breaks, you start out unhappy. So it's hard to get from there to "very happy." Terry was a delight! Knowledgable, professional, pleasant, answered questions clearly. I felt he did a complete diagnostic analysis rather than jumping on the first idea that crossed his mind. Then he explained it to me clearly. This is how it's supposed to work. Thank you!
Renee Reeves
15:12 06 Aug 18
Tom with Tiger Mechanical, showed up on time, extremely professional and diagnosed what was wrong with my refrigerator. He was able to explain it to me fully in "lay-man's terms". Because it was still under warrantee, Tiger was unable to order/make the repair. INSTEAD, while still in my kitchen, Tom looked up the approved appliance repair company, called and let them know the diagnosis, and what parts they needed to order. He gave the S/N, model and my contact info to f/u. I am so very grateful to have found an appliance company - any company frankly that goes above and beyond. Tiger truly holds themselves to a higher standard. They maybe cost a bit more in comparison - but it is true - you do get what you pay for!!!
Joel Klein
17:24 24 Jul 18
Tiger is extremely professional and truly understands what Total Customer Satisfaction means! Their phone presence is head and shoulders above most companies I have dealt with recently that are in the business of customer service. Kenisha, Barb, Dan and Terry provided excellent service and communications. They were very candid regarding my appliance repair and did not try to up-sell or push to do a repair on an appliance that is "beyond economical repair" and at the end of it's lifespan. They have a lot of integrity and a solid work ethic.
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