Tiger Mechanical, a family-owned appliance repair company, has won the coveted Electrolux Servicer of the Year award at the 2023 Appliance Service Training Institute. This award recognizes Tiger Mechanical’s exceptional commitment to customer service and technical expertise in repairing Electrolux appliances.
Founded by two retired Marines, Tiger Mechanical has been dedicated to delivering excellent service since its inception. The company runs a tight ship, ensuring that the entire service process is seamless, from the time the call is received to the time the invoice is sent out. As a partner with Electrolux, Tiger Mechanical takes care of all its customers.
Tiger Mechanical provides expert appliance repair services for all Electrolux appliances, including refrigerators, dishwashers, washers, dryers, and more. The company’s technicians are highly trained and experienced in repairing Electrolux appliances, using the latest tools and techniques to ensure that your appliance is repaired quickly and effectively.
Committed to Customer Satisfaction
“We make every effort to not only meet committed dates, but we will often go above and beyond to offer sooner appointments and even triage the calls ahead of time to pre-order parts so we can get a first call completed, resulting in a quicker turnaround,” said a spokesperson for Tiger Mechanical. “This results in higher customer satisfaction for both Electrolux and Tiger Mechanical.”
Tiger Mechanical’s technicians regularly attend Electrolux training sessions, keeping up to date with the latest technologies as the industry continues to evolve. This commitment to ongoing training and development has helped the company produce some of the highest metrics not only in its region but nationally as well.
“We are incredibly proud of this award and the recognition it brings to our team,” said the spokesperson. “As we say daily here at Tiger Mechanical, ‘We Earn Our Stripes Every Day’.”
Electrolux is a global leader in home appliances, with a history that dates back to 1901, and is known for its high-quality appliances, innovative design, and commitment to sustainability. They’re dedicated to creating products that are not only functional and stylish but also environmentally friendly, using advanced technologies to reduce energy consumption and water usage.
Tiger Mechanical’s dedication to exceptional service and technical expertise has earned it the Servicer of the Year award from Electrolux. The company continues to strive for excellence in appliance repair and customer satisfaction, and this award is a testament to its success.